Terms of service

Effective Date: September 1, 2025

Welcome to Handmade2D.com. By accessing or using our website and services, you agree to comply with the following Terms of Use. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using Handmade2D.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and any other policies or guidelines we may provide.

2. Use of Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Prohibited activities include, but are not limited to:

  • Unauthorized access, hacking, or interference with the website’s servers.

  • Uploading or transmitting viruses, malware, or harmful code.

  • Using the website to harass, defame, or violate the rights of others.

3. Intellectual Property

All content on Handmade2D.com, including text, images, logos, graphics, and designs, is the property of Handmade2D or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

4. Orders and Payments

  • All product orders are subject to verification and acceptance by Handmade2D.com.

  • We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity.

  • Payment information is processed securely through our payment partners (e.g., 2Checkout/Verifone), and your use of payment services is subject to their terms.

5. Shipping and Delivery

  • Estimated production and delivery times are outlined in our Store Policies.

  • Handmade2D.com is not responsible for delays caused by carriers, customs, or other unforeseen events.

  • For custom-made products, please ensure delivery information is accurate to prevent lost packages, which are the responsibility of the customer as outlined in our policies.

6. Returns and Refunds

  • Returns and refunds are governed by our Store Policies.

  • Custom-made products cannot be returned or refunded unless a verified quality issue exists.

  • Non-custom products are eligible for return in accordance with our stated return guidelines.

7. Limitation of Liability

Handmade2D.com is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the relevant product.

8. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the jurisdiction where Handmade2D.com operates, without regard to conflict of law provisions.

9. Modifications to Terms

Handmade2D.com reserves the right to modify these Terms of Use at any time. Updated terms will be posted on this page with the revision date. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Information

For questions or concerns about these Terms of Use, please contact us:

Thank you for using Handmade2D.com.